Customer Testimonials
My sale rep john was wonderful I have a great relationship with all of them. Finance department michael was especially great i was a little worried with my credit but my payments were always on time and they made it happen for me and Joe in the service department as well as Anne Marie help me every time I come in there. I wish I could remember everyone's name that helped me but a big thanks to everyone there they pulled through with what I wanted and even helped me not out myself in debt they didn't push ...
Dan and the staff at Todd Nissan, were super friendly and efficient. They explained everything and help me troubleshoot the cause of my issue and offered concise solutions. Dan even had the staff do a quick external detail free of charge. Top notch Service, always reliable.
Great dealership. Relaxing and very clean atmosphere. I've dealt with Joe for the majority of my visits, and he's been great. The other gentleman besides him as well. Very punctual in getting my car serviced as fast and efficient as possible. Resonably priced as well. I'll never take my Nissan to another dealership. I give customer service I e amd the dealership 5 ⭐️
This dealership is awesome. I was an out of state customer. My initial interaction was with Benjamin (salesperson). He was professional answered all my questions and didn't employ any pressure sales tactics. I asked for an itemized out the door price and was told the sales manager Ariel would call me back within an hour. Ariel called back and provided me with a detailed out the door price within a half hour. No crazy markups or hidden fees. When I arrived at the dealership later that afternoon I was warmly greeted, the car was front and center ready for ...
They were very friendly and professional. The place was clean and they had a wide selection of cars.
We had a great experience and are very happy with the new Rogue. Thank you!
Long story short, I purchased a used vehicle from Todd Nissan of Torrington that needed certain items fixed in order to pass NYS inspections. Todd in their sales department was nothing short of excellent in ensuring the whole process went smoothly. Also, their executive manager, Brian, was outstanding in his level of customer service who made things right in the end. These two members of Todd Auto Group made what could have been a horrible experience into a memorable experience that left me wanting to do business with them in the future and will allow me to recommend them in ...
Great service! Friendly knowledgable and fast!
Excellent customer service and dedication Highly recommended for everyone
Awesome place. Friendly staff. Dan and Joe are the best at the front desk!
Me and my family got our first car from Todd Nissan today and the service we receive was spectacular. Benjamin our salesman went above and beyond to make sure we had everything we need it. All the employees from Todd’s Nissan were marvelous and made sure we were comfortable and had all the information needed before leaving with our new car. I wish I can add more than 5 stars to this review. If you need a car, this is the place to go. Thank you all for all that you did for me and my family. We cannot thank ...
From the sales to service dept everything is wonderful! Thank you Joe, Dan and Todd for making an experience a breeze you guys are the best! I have referred my family and friends to this place and I continue to go back anytime!
I start by saying while purchasing my vehicle it was all a great experience overall. About 6 months later I started having issues with my vehicle and I try to contact the dealership to solve the issue and noone was able to assist until Raul the District Manager contacted me and was great very understanding and took care pf me right away as they promised they contact me that Monday. Brian the executive manager contact me and was also great very understanding and took care of me. I really appreciate Raul and Brian for all their assistance and making sure I ...
(Translated by Google) Good excellent service (Original) Buen servicio excelente
We had a great experience working with Ben. My son loves his new car. Everyone there was friendly and very helpful! Highly recommend!
John at Todd Nissan of Torrington made the car-buying process so easy and stress-free! He was incredibly helpful, attentive, and professional. Highly recommend him if you're looking for a great experience!
I had the best experience at this place while purchasing my 2021 Nissan rogue SL! Hands down the most down to earth, incredibly personable staff. The car salesman John Puskar was so polite and answered all of my questions and proved very knowledgeable! Not only was he patient and extremely kind he is the reason why I decided to make the purchase of the car he showed me. Searching for the right car can be exhausting but he made it a painless and wonderful process. I walked away extremely grateful and proud of my purchase. Micheal Drost was exceptional with the ...
As a growing family we needed a larger vehicle and I can’t stress this enough how the employees at Todd Nissan made our experience less stressful for us. They explained all of the paperwork, walked us through every detail , and made us feel so comfortable . 100% recommend!
My first time coming to this dealer for service and I give them an "A". My frontier's noise issue was remedied.. which wasn't fixed at another Nissan dealer.. Dan in service was great and the whole staff was friendly at Todd Nissan. I'll be back.
The wonderful staff always takes such great care of me here!!
Great services!! Great staff!
Todd Nissan is the best Nissan dealership in the area! I drive 40 minutes to have my car serviced there! Thank you Dan and TJ!
Wouldn't go anywhere else for repairs. Honest but not pushy
These guys are amazing. Super nice and their service department is very professional. Dan is on top of everything so everyone gets a great experience. Recommend these guys!!!!
Great customer service and super helpful and informative
I brought my Altima in on Saturday for an oil change and Dan and everyone else was very nice. They even washed my car. My 2020 Altima is a great car and I don't drive long distances so I just go here for service and everyone is always helpful.
The staff here is phenomenal. Work is done timely and well. TJ even had my car detailed after my oil change and I didn’t ask for it. Very happy I have moved my service work to this dealer.
I just had an amazing experience at TODD NISSAN in Torrington! Ben Carmona helped me find a car to lease which I love! John helped us as well! Wonderful team!! Check it out!!
I’ve been going to this Nissan location for about 5 years now for service and I really appreciate them there. Dan especially has taken the time over the years to always make conversation and see how I’ve been doing since the last time he saw me. He always makes me feel welcomed when I walk in and treats me more like a friend than a customer which I appreciate.
Love the team at Todd Nissan. They’re honest, prompt, and helpful.
Benjamin, Ariel and Michael were incredibly professional and helpful. They were always checking in and making sure that I had what needed. Thanks Todd Nissan!
Ben was very helpful and pleasant. He helped he out and got me into the car I wanted. I will be going back and purchasing again from them.
A seamless process from start to finish!! I love my new car! Thank you Ben!! 😊
Excellent place and was a pleasure working with car sales man John very knowledgeable and very honest definitely recommend this place
I had the best experience with everyone at Todd Nissan. Ben was amazing!!! He helped with everything questions and concerns I had. I would for sure recommend this dealership
All staff very helpful. Thanks to Ben,Michael,and Raoul. Service department manager Dan very helpful with any way he can help your.
Hospitality! From the moment you walk in you are greeted and treated with kindness, not pushy salesmen attitude. I highly recommend Todd Nissan
It was such a great experience working with this dealership. I highly recommend them. Everyone was super friendly and helpful. Thank you Ben and Ariel for making it so simple! I love my new car!
Used to recommend this place to everyone for oil changes. It's cheap, but you're getting what you pay for. Don't make any plans for at least 2 hours after your scheduled appointment.
Dan and Joe are a pleasure to deal with when servicing my car. They are very personable and knowledgeable and always recommend any work on my car that is warranted and best for my pocketbook and safety. They are just nice guys.
I wish to complement the customer service given to me by Dan Allegrini. I approached Dan for new all season tires. Dan capably guided me to a set of Yokohama tires which were on sale and I am very pleased. In addition, I had brake work done on the vehicle and walked away with a bill of $2K but very pleased with the service experience. I returned this past Saturday and Dan extended a complimentary oil change to me given the money I had recently spent. I have spent my career working in Hotels and can say that I am ...
John is an excellent salesman. He's very polite and is not a pushy salesman so people want to stay and buy a car. He answers any and all questions in a kind manner. I would request that he is recognized in some way. I look forward to doing business again in the future.
Very personable and knowledgeable. Not pushy salesmen at all , Great hospitality and thrifty with the transfer of vehicles.
John P. got me a great deal on my vehicle with a speedy turnaround time. Very happy with my experience at Todd Nissan of Torrington!
Wonderful guys in the service department!
Always great and friendly service. Nice waiting room area with water, coffee and snacks
Great car place I got what I want if I need another car down the road I will go back to todd nisan
The service department was extremely helpful and knowledgeable. They offered me a loaner vehicle while my car was in service. They went above and beyond to get my car serviced in a timely fashion. She’s running great!
Amie Bennett goes above and beyond for her peeps. Would buy my next car and Titan from her.
service department was great had purchased a car online not from Todd Nissan and they still went out of their way to help me!! replaced a transmission in less than 2 days, provided a loaner car and got the parts in and installed earlier than expected Nothing but good things to say about the dealership
Very good experience. Free help yourself bar with snacks, coffee machines, and a mini fridge with water and sodas. Very nice staff with televisions for entertainment. Also different booklets to read. Clean place with comfortable chairs. Music playing quietly. Loved this place and my new Nissan Rogue!
Go see Dan!! Recently, I needed an oil change and took my 2017 Kia Niro in for service. Dan fit me in quickly, gave me a great price, and provided wonderful customer service. Dan, Joe and TJ (behind the service counter) create a friendly but professional atmosphere. The dealership is clean and offers drinks, snacks and free wifi while you wait. There is also a small table to use if you need to get work done on your laptop. So, whether you own a Nissan or not, Todd Nissan will take care of your service needs!!
They had just the car I was looking for. I dealt with the nicest people. Love the place.
Ben and Ariel treated me well during my buying experience. I bought a 2024 Nissan Altima. It’s a luxury car without the luxury price tag!!!
Always great to stop in and get service from Dan and the Todd Nissan team. They always make sure I’m on top of my service needs!!
Just bought third car from Nissan and the sales staff were amazing ! They got me best price on vehicle and trade in and made it effortless. Highly recommend. Thank you to Ben Carmona, Ariel Pagan and Michael Drost
Very happy with the service and politeness at Todd Nissan of Torrington
Had a very good experience with Todd Nissan of Torrington. Worked with John Puskar and he was very pleasant to work with and no sales pressure, which I liked!
These Long Islander's had the best experience. Well worth the trip. The team at Todd Nissan most definitely has our five star recommendation. Our thanks to Ben, Raul, and Michael. We'll be sending more Long Islanders your way
Without a doubt, Todd Nissan has the BEST Service Department. Courteous, kind and efficient.
My transmission failed and the car. Todd Nissan was the dealer that took my car right in. The service advisor Dan did an amazing job he went above and beyond to fix my car as soon as possible. I highly recommend it and I will definitely be bringing my car there for all future services.
Very great respectful people. Ben, Ariel Pagan, and Michael Drost all were mindful and courteous individuals that made us feel as secure as we hoped to be. They stuck their necks out for us when we needed some assistance. We were informed properly of everything and was walked through every step with no information was withheld throughout the process. Would definitely recommend this dealership and was very happy with our experience!! We love our Subaru!!
Excellent service! Benjamin went over the Nissan Rogue Platinum 2022 pre owned in great detail. Mike and Raul were very helpful with the financing. Amazing place to buy a car.
Ben and Ariel quickly were able to get me into a car. The service was amazing and everyone was very respectable. 10/10 recommend doing business
Best car buying experience, ever! John is a very honest, helpful and knowledgeable salesperson. Thank you to John and the rest of the team for a quick and easy exchange. Todd Nissan has the best prices around, and sets the bar for customer service.
Staff is amazing, professional and caring about clients needs. Service is done in a timely manner. Staff stays in constant communication about work being performed. Highly recommend service here! Thanks to all for keeping my car running safe for my family !
They have kept my 2010 Maxima like new. I can't speak highly enough of their service department. As a result I have had no need to buy a new car. Thanks, Danny and TJ.
Todd Nissan has been taking excellent care of my little old Versa for awhile now, and I can honestly say I won't go anywhere else!! I always feel like Joe and Dan in the service department have my back, and do their best to work with my sometimes limited budget. (Thanks guys) 😀 The service techs are top notch (shout out to Corey in particular) and I always feel confident with their repairs! I'm a loyal Todd Nissan customer!!
Awesome service 3rd time car buyer with this company! Ben Carmona was awesome to work with….
I've been dealing with this Nissan dealership for over 10 years, having previously purchased older used vehicles. I just purchased a one-year-old Altima SR, after test driving four different vehicles on their lot. The sales rep Todd, was very straightforward and honest about each vehicle that I test drove. The whole staff was helpful with any and all questions I had about the vehicle, warranties, etc. I would recommend this dealership to anyone looking for a new or used vehicle.
Had a fantastic experience purchasing a car from Todd Nissan of Torrington. The sales rep I worked with, Ben Carmona was awesome. I would highly recommend him to anyone looking to purchase a car. He was very knowledgeable about the car I was looking at. Explained all the features it had, prior to the test drive. I never felt pressured. Their sales manager, Ariel Pagan was terrific also. The paperwork was processed quickly, and he took the time to explain it all. I love my new Maxima❤️
Sales manager Ariel and salesman Ben Carmona made the process fair and easy. We highly recommend this dealership!!
I had the pleasure of talking with Ben about the car I was looking for. He presented all of the information I needed very clearly in a friendly way. I was happy to make my purchase here.
best place best people!!! Service department and Dan and Joe are always very helpful and amazing !!!!
I love coming here, they are always so sweet. Prices are reasonable and the lobby is comfortable to wait in. They always do great work and make sure everything is working well. I’ve been bringing my car here for quite awhile and it’s always a good experience!
The service department here is great
My family has been going here for years whether it was to buy a car or get repairs done. Me as a newish car owner I will only go to Nissan for my repairs they have amazing service. Their whole team whether sales, front desk, mechanics will always make it feel like home and get you squared away!
An outstanding dealership! Always respectful, considerate and HONEST! I have bought numerous cars from them and never have been disappointed! Thank you for your ongoing care!
Just bought a used Acura MDX from Ben. He was great to deal with and super patient with us. From the test drive to driving home with the car was less than 20 hours. Love the car. Raul made us feel at home and oversaw the process; everything went smoothly. Michael handled the finances and paperwork with great efficiency and got us out with record speed. Overall, a great experience! Thanks guys!!
My car was making a loud roaring sound and as soon as I came in for service they knew what it was. They fixed the problem and gave me a delicious brownie! 10/10 good experience.
Quick and reliable service !!
These guys went above and beyond was very patient answer all questions n considered Ben Eric worked around the clock to get me in right car if any oneis looking to buy a car these guys are the go to thank you nissan for everything
Bought my Sentra from here a few years ago and only trust Todd Nissan for any services that need to be done. Never once have had a bad experience with Dan or Joe at the service counter. This dealership is definitely a gem.
What a great car buying experience we had last weekend. Eric, Mike and John made the whole process simple and easy. Straight honest answers no games and went above and beyond to make us happy and completely satisfied It has been a long long time since I was able to say that about our car buying experiences We traded in our car and bought a new 2024 Altima SL The car is as awesome as the people who sold it to us. IF you are looking for a great car and car buying experience this is the place. We will be ...
Process was smooth and within about 4 hours I was driving away in my new car! Never imagined I’d own an orange car, how fun! Michael was the absolute best to end out my transaction!! I had to stop back a couple days later to resign a paper and they gave my 2 children a bag full of chips, making them feel as if they hit the chip lottery. So thoughtful, the kids were talking about it for days!
Dan and T.J in the service department were amazing! Very accommodating to my needs! They didn’t charge a fee for giving me a loaner for the week. They were extremely thorough diagnosting my HVAC in my Nissan Rogue. My A/C works perfect thanks to them! Highly recommend!
Awesome place! I highly recommend it. Todd Nissan is the best!! And the staff, friendly, and professional.
I was very pleased with the salesman that helped me with my transaction in purchasing a new car. He was patient, understanding and help me get through all of that in a timely fashion. Very satisfied customer.
Ben was the best car salesman my family has ever worked with! Ben went out of his way for us with our car insurance problem, that was unreal but he stayed the course and filled out an application for an entirely new company. I honestly can’t say I have ever had a salesperson be so helpful and kind, honestly wanting to help whether he got the sale or not. I’m not the easiest person to deal with but I gotta say he did. Thank you Nissan for having such an awesome person at the dealership.
Wonderful Customer Service, no dealership could top this one. Amazing and reliable help, excellent solutions and they are really down to earth people. You might wait a lil bit but for a good reason. Everytime i go here i leave in a much better position, so id highly recommend this spot!!
Eric is amazing! I was in a car I didn’t love and he made it work so I could get back into a Murano which is my absolute favorite! Highly recommend Eric and Todd Nissan!!
Always a pleasant experience at Todd Nissan, Thanks to an excellent service department!
Todd Nissan in Torrington is absolutely the best car dealership I have ever dealt with! Kind, friendly, knowledgeable and fair employees including Joe, Quinn and Todd, all help make the car purchasing and servicing experience seamless and exceptional. I will definitely continue to visit Todd Nissan in Torrington for any service needs for my Rogue and when the time comes for me to purchase another Nissan, I will definitely purchase from Todd Nissan again!!!
Dan is a nice guy always treats me well when I come in
John was fantastic in working through some of the more difficult parts of getting a car like car insurance bumps. He gave me the best deal possible with financing and was fully transparent about the process and why the rates were what they were. Michael had a ton of energy at the end of the process and was able to get through the paperwork speedily without withholding important information. We were tired by that point so it was very welcome. Even though I was new to Connecticut and not in the DMV, they found a way for me to move ...